Published
7th May 2024
Location
Randburg, Johannesburg, South Africa
Category
Job Type
Salary
R1 mill p.a.
Recruiter Name
Caitlind Lendrum
Email
caitlind@toptalentps.co.za

Description

Call centre (Randburg - collections) requires a book manager to:

Manage large accounts, working towards achieve their collections targets and give clients feedback on their book

Administer KPIs, workflow and business processes

Investigated customer queries, disputes, and customer complaints

Assess whether targets have been achieved and why, and develop and implement a strategy to improve success rate

Collections/ credit management experience is required

5 years experience required

Tertiary qualification in credit management / customer services is required

Salary - R80 000 - R100 000pm CTC negotiable

Send cv to caitlind@toptalentps.co.za

Contact Consultant

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