• Johannesburg, South Africa
  • 8th March 2019

Profile summary:

45 year old, South African Indian female from Johannesburg and has a LLM (Labour Law) (UJ) and is in her final year of completion of the MBL degree. She has accumulated experience in the health sector, financial services (Banking and insurance) and logistic and freight delivery industries.

She has accumulated extensive experience in Human Resources as both a Specialist (Labour/Employee Relations) and as a generalist.  She presents an extensive portfolio that speaks to Diversity and Inclusion (Employment Equity), Organisational Change Management (in both a South African and in a Southern African context) , extensive Employee Relations (that includes representation at external forums, risk management, is responsible for positive engagement with trade unions and shop stewards,  and collective wage negotiations), succession planning and talent pipeline creation, (underscored by the use of such platforms as Recruitment to bring in talent for future organisational needs and both formal and informal Learning and Development opportunities to bolster internal career and pipeline development for the individual employee and the management team respectively).  In so doing, she ensures that the Human Resource function is contributing to the attainment of overall organisational efficiency and productivity. Her success lies in her ability to engage and create trust based relationships at all levels of the organisation, her ability to network and create internal partnerships that speak to the smooth facilitation of the HR agenda for the organisation and an enhanced platform for collaboration between teams, a strong sense of ethics and fairness and the delivery of HR solutions that support the strategic direction of the Company.

Summary of Experience:

She started her career in the legal field as a candidate attorney.  Upon admission as a fully qualified attorney in 2000, she joined the Short term Insurance industry in Durban in the Recoveries team.  After seven months with the Company she was promoted to the position of Section Head (Team Leader) in the Recoveries team.  During her tenure with the Company she completed a Certificate of Proficiency in Short term Insurance with the Company.

In 2001 she relocated to Johannesburg where she joined the Commission for Conciliation, Mediation and Arbitration (the CCMA) where she served in the capacity of Professional Assistant to the Senior Commissioner in charge of the Bargaining Councils portfolio.  In the period that she worked in this function she acquired invaluable hands on experience with the inner workings of the CCMA and the invaluable role that it plays in creating a platform for both dispute resolution and harmonious workplace engagement for the South African workforce. In 2002, she began her postgraduate (Masters) degree in Labour Law with the University of Johannesburg.  She completed this degree in 2006.  In 2003, she took up the role of CCMA Commissioner and in addition to presiding over disputes referred to the Commission by way of conciliation and arbitration proceedings, she quickly became responsible for such matters as resolution of wage disputes, vetting of other Commissioners’ written findings and management of the Case Roll for the organisation every morning.

In 2005, she left the CCMA to acquire practical/hands on experience of the South African labour market in the role of ER Specialist.  Her first opportunity in this regard was in a consulting context where she worked with a number of government departments as they undertook the restructure and re-organisation of departments and functions. In 2006, she joined a non-profit Company in the healthcare sector which was undergoing major country wide restructure.  Her role at the time was that of National Industrial Relations Specialist. During her three year stint with the Company she was responsible for attending to the management of restructure of nine legal entities into one organisation. In order to do this she worked closely with the Operational teams across the country and Executive Management to understand the structural and employee needs of the Company going forward.  She also worked with the unions and internal stakeholders to ensure that policies, procedures and the correct practices were introduced to allow for efficient operational and strategic delivery.

After a period of three years the Organisation had achieved equilibrium with the change management process complete, she accepted an offer with a National Healthcare provider in the private sector as the Company’s Employee Relations Manager based at their Head Offices in Sandton.  This role required national oversight of all labour and employee relation activity and direct engagement in the collective bargaining process with four different unions active in the workplace. After approximately eighteen months with the Company, she accepted a request from the non-profit organisation she was previously based at to return to her position with them.  This second stint with the Company was approximately twelve months long.

She was then approached for an exciting opportunity with a National multi brand private entity in the financial (insurance) sector.  The role that she was offered was that of General Manager for Employee Relations.  This portfolio included Transformation, Wellness and Health and Safety.  After approximately a year in this role, she was asked to take on the responsibility of managing the Company’s Talent Sourcing teams, then the Learning and Development function and after a further year, she took on the responsibility of managing the HRBP team.  Her transition to a generalist portfolio was complete within a period of two years after joining the Company. Her tenure with this Company is marked by radical improvement in the Transformation portfolio, ensuring that the Company’s Health and Safety standards were up to date and compliance ready, partnering with Senior Management and the Board as far as their HR needs are concerned, enabling the set up and transition of employees into the Company’s (then) new European offices and bringing Learning and Development into a partnership with business and HR to speak to talent pipeline and succession planning initiatives.

She spent two years in this role before being approached about an opportunity in the Banking sector.  Upon assumption of this new role (as Cluster Lead for Employee Relations), she was exposed to the true workings of a multinational operating on a highly stratified basis.  During her tenure with the Bank, she dealt with a number of high level S189 and S197 related processes, internal reorganisations and union related engagements. This was in addition to the day to day guidance and assistance provided to management and the HRBP teams.

With major changes taking place at the Bank potentially affecting future job security, she accepted a position with an international logistics and freight company based in the East Rand as their HR Manager for South Africa and Namibia. During the recruitment process, it was established that this Company was in the midst of an international merger with another American based Freight and Logistics Company.

During her first year with this Company, she has been responsible for end to end deliverable of the HR function.  She managed a team of four HR team members. After a year, she was asked to expand her portfolio to include the HR management responsibility for the American based Company.  This expansion has meant also being responsible for seven other Southern African (cross border) companies and an additional six direct reports. Change management, policy and procedure alignment and HR systems alignment (with the introduction of a new HR system across Africa) have been focus areas in addition to the BAU HR functionality. In this role, she currently reports in to the Managing Director for HR based in Dubai and she is a Board member representing HR for the Company’s Southern African operations.

She is a commercially driven candidate who is business minded and passionate about the role that HR is responsible for in the creation of a high performing, engaged workforce.

Phone Number
Racial Classification
Job Title
Human Resources Manager
Bachelor of Arts ‚Äď with majors in English and Legal Studies, Masters Degree in Law (Labour Law)
Years of Experience
Industry Experience
Legal Firm, Insurance, Medical, Banking, Freight
1 Month
Salary bracket
R1.4 million p.a.
Consultant Name
Jennifer Sutherland
Consultant Email
Consultant Phone Number
072 386 6865

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